This quick assessment will help you evaluate your business across 9 core areas, from strategic planning to financial management. Your responses will generate a personalized Enterprise Assessment Score (EAS), providing a snapshot of your organization’s current strengths and opportunities for improvement.
Scoring
Strategic Planning
Our leadership team defines our long term vision, our mission and our values and they are well understood across the organization.
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Our leadership team defines our goals and priorities clearly and the organization drives toward those goals
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Product Excellence
Our organization develops new products and/or improves existing ones that meet or exceed our customer’s needs.
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We have a structured process for evaluating and launching new product or service ideas
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Our differentated value propositon is well defined and understood by those who sell, produce, or deliver the product
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Order Generation
Our marketing efforts effectively reach our target customers producing qualified leads
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Our sales team has agressive but achievable targets and they are effective at converting leads to orders
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Order Fulfillment
We consistently deliver products and services on time and as promised.
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Our order fulfillment operations are efficient, with minimal errors, delays, or rework.
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We proactively manage inventory and our supply chain to meet customer delivery expectations.
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Service Excellence
Our sales and service team resolves issues quickly and to the customer’s satisfaction.
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We actively act on customer feedback to improve service quality.
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We proactively ask our customers how we are doing and where can we improve regularlys
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People Skills
Our management team communicates effectively across departments and levels.
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Employees feel valued and empowered to contribute to company success.
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We invest in our people to enhance skills and support professional development.
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Process Orientation
We have documented, repeatable processes for core business activities.
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Our team consistently follows standardized procedures to ensure quality and efficiency.
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We regularly review and improve key business processes including employing corrective and preventative actions addressign the root casue of problems
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Technology and Tools
We use technology and tools that are well-suited to our business needs.
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Our team is trained and comfortable using the systems and tools provided.
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We continuously evaluate and invest in technology that improves productivity.
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Financial Management
We maintain accurate financial records and regularly review financial performance.
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We have a clear financial plan and budget aligned with to our strategic goals.
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We use financial data to make informed decisions to improve the business forward.
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Access Your Personalized EAS Results